In mid July I purchased my first ever Citizen watch from the shopping outlet at Gretna in Scotland.
After wearing it for a while I noticed that the large second finger seemed to go for a couple of minutes then stop, but always in the 12 position. I tried consulting the manual but you need a Masters degree in theoretical physics to understand the instruction booklet.
I tried ringing the shop in Gretna to ask for advice but they seemed to have little or no idea of how to resolve the problem and suggested I contact the Citizen company which I duly did. Firstly I emailed the technical department on the 4 August and after receiving no reply tried e-mailing the sales department on the 7 August.
It is now the 23 August and I have received no reply from either department. I even posted a couple of comments on the Citizen Facebook page but even that generated no response.
Suffice to say that this will be the last Citizen watch that I will buy.