Tag Archives: awful customer care

Citizen watches……awful customer service

In mid July I purchased my first ever Citizen watch from the shopping outlet at Gretna in Scotland. After wearing it for a while I noticed that the large second finger seemed to go for a couple of minutes then … Continue reading

Posted in Customer Service, Uncategorized | Tagged , , , | 2 Comments

Hotel Petershof, Konstanz……….avoid like the plague!!!!!!

Booked a 6-night stay to attend a conference with a colleague and charged “top dollar” for a poky little room which could just about get the bed in. I had specifically asked for a double bed and got two single … Continue reading

Posted in Customer Service, Hotels, Management, Tourism, Travel | Tagged , , , , , | 1 Comment