Category Archives: Retail

Walkers Jewellers, a beacon of light for excellent customer service………..

  Recently I have been trying to obtain a replacement leather strap for a ladies Maurice Lacroix watch, quite a straightforward task you are thinking, well the simple answer is no. First of all I went to Walkers Jewellers in … Continue reading

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Boots, the hight street store……..not customer friendly

  Went into Boots Ltd. the high street store this morning and bought hair products to the value of £17.00. As I went up to pay I asked the lady serving me to check how many points I had on … Continue reading

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Tesco and Costa Coffee…….shocking customer service!

Last Friday I called into the Tesco superstore on the ring road in Oldham to pick up a few essential items. When I got to the checkout I was served by a gentleman who looked in a bit of discomfort … Continue reading

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Sainsbury’s and appalling customer service……………again!

Popped into the main Sainsbury’s store in Huddersfield this morning and purchased a few items including a jar of Belazu “Tapenade” as I like to buy these jars of exotic things and then work out how I can use them. … Continue reading

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ASDA Huddersfield……………crap service in the wine section!

This morning I visited the ASDA store in Huddersfield to pick up some wine as I find that they have some very decent wines (if you are selective) at very competitive prices. As I wandered down the “wine aisle” I … Continue reading

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TESCO………….what happened to good customer service?

I recently popped into the TESCO store in central Huddersfield to get a few items of food. On my way out I called in to the petrol station to fill up as their prices are very competitive and they operate … Continue reading

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Morrisons Supermarket…………finally listen to customers and not before time!

Supermarket chain Morrisons is re-introducing staffed express checkouts in response to a survey which revealed 67% of people are worried they hold up fellow shoppers when using self-scan machines. The express lanes will serve customers who wish to buy 10 … Continue reading

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