Tag Archives: customer service

Huddersfield Train Station…….a model of equality and diversity

Posted on February 9, 2016 by kindadukish

Meet Felix. A cat who has just proven that hard work does pay off. After five years of service at Huddersfield railway station, Felix has been given a promotion. She’s now been given a proper job title (Senior pest controller at … Continue reading →

Posted in Customer Service, Industrial Heritage, Pennines, Tourism, Travel, West Yorkshire | Tagged , , , , , | 1 Comment

A Hospital Visit……………….another reflection!

Posted on November 10, 2015 by kindadukish

You will note that from my previous blog on this matter dated 9 November 2015 that I was a little critical about some aspects of the NHS experience I had when I visited my daughter in hospital. It was only … Continue reading →

Posted in Culture, Customer Service, Health and Wellbeing, Leadership | Tagged , , , , , , , | 1 Comment

A Hospital Visit………and a few reflections!

Posted on November 9, 2015 by kindadukish

Yesterday was quite a stressful day as my daughter was an emergency admission to hospital after a serious accident at home and I had to drive over 50 miles to get to the hospital to see her. On arrival at … Continue reading →

Posted in Customer Service, Health and Wellbeing, Politics | Tagged , , , , , | Leave a comment

TK Maxx………….a pat on the back

Posted on October 31, 2015 by kindadukish

In recent months I have had a number of “rants” about poor customer service in a variety of organisations. A particular hate of mine is to walk in to an establishment (usually a retail outlet of some kind) and be … Continue reading →

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It’s all about standards………

Posted on August 18, 2015 by kindadukish

I came across this recently and I thought I must get a couple of these, one for me and one for my friend and colleague Mike, as we seem to spend many hours complaining about the lack of customer service … Continue reading →

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Estate Agents………don’t you just love them?

Posted on July 23, 2015 by kindadukish

Yesterday I spent most of the day visiting a number of estate agents in the small Derbyshire town of Glossop because the family has a property to sell in the town. After doing some research on the internet a number … Continue reading →

Posted in Culture, Customer Service, estate Agents, Humour, poor experience | Tagged , , , | 1 Comment

Chicken Lickin…………it’s a generation thing!

Posted on April 7, 2014 by kindadukish

When my daughter was very young we bought lots of children’s books to read to her but the one she became obsessed with was the story of “Chicken Lickin”   Every night she would insist on having the story read … Continue reading →

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Bordeaux………..city of delights

Posted on July 19, 2013 by kindadukish

Last year I was persuaded to go to Bordeaux for a weeks holiday, rather reluctantly I agreed to go  as I am not a big fan of the French and my last encounter with France was a nightmare experience at … Continue reading →

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A little local hospitality in Huddersfield

Posted on July 11, 2013 by kindadukish

As a regular frequenter of coffee houses (many of variable quality and customer service) I happened to be walking into Hudderfield town centre and spotted Neaversons Restaurant which seemd to be open for coffee (it was about 10.30am). Never having … Continue reading →

Posted in Culture, Customer Service, Food, Health and Wellbeing, Uncategorized, Yorkshire | Tagged , , , | Leave a comment

Broadband, Call Centres and Losing the Will to Live……………….

Posted on April 27, 2013 by kindadukish

I have been having trouble with my broadband connection so yesterday I rang BT my internet provider yesterday. First of all I got through to someone at BT Infinity who was very helpful and was trying to convince me to … Continue reading →

Posted in BT Internet, Call Centres, Customer Service | Tagged , , , , , | Leave a comment